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Course Name
CPP20218 Certificate II in Security Operations

Course Cost

Course Code

Is the course accredited?

Course length
6 Days

CRICOS Provider
Yes – International Students Accepted


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CPP20218 Certificate II in Security Operations

Security Guard & Crowd Controller

This CPP20218 Certificate II in Security Operations qualifies you to be an unarmed security guard or a crowd controller. You will learn to maintain security and safety in various circumstances such as guarding or patrolling a property. For licensed venues, you will be able to screen entry, monitor behaviour and remove persons from premises when necessary.

Certificate II in Security Operations is an entry-level course that can lead to further learning and work opportunities such as:

  • armed guard
  • cash-in-transit
  • close personal protection
  • operations in control rooms
  • handling guard dogs

Certificate II in Security Operations is a nationally accredited qualification, but be aware that licensing requirements vary in different states. Always check with local security licensing authorities or contact us for details.

Entry Requirements & Eligibility for Certificate II in Security operations

There are no formal entry requirements for this course, although you do need to be 18 years or older and have basic literacy and numeracy.

You must also be eligible to apply for a Security Providers Licence in your state or territory. That means you must not have been convicted of a disqualifying offence in the last 10 years.

Requirements for International Students

As National Training College is a CRICOS provider, international students with appropriate visas and English language competence can take the course with us if they meet the following requirements:

Students must pass the language, literacy and numeracy (LLN) assessment provided by National Training College before enrolling where English Language Tests and Evidence Exemptions apply.

Units of Competency

Contrary to popular belief, you don’t have to be exceptionally physically fit to undertake Certificate II in Security Operations. You will be trained in techniques that focus on communication rather than confrontation. That said, you should be capable of kneeling and providing CPR to a manikin as part of your first aid training. Anyone with disabilities should contact us to discuss their needs. There are many aspects to the training as you will see in the 14 units of competency that must be completed to gain the qualification. The official units of competency are:

CPPSEC2101 – Apply effective communication skills to maintain security

CPPSEC2102 – Apply legal and procedural requirements to work effectively within a security team

CPPSEC2103 – Apply WHS, emergency response and evacuation procedures to maintain security

CPPSEC2104 – Apply risk assessment to select and carry out response to security risk situations

CPPSEC2105 – Provide quality services to a range of security clients

CPPSEC2106 – Protect self and others using basic defensive techniques

CPPSEC2107 – Patrol premises to monitor property and maintain security

CPPSEC2108 – Screen people, personal effects and items to maintain security

CPPSEC2109 – Monitor and control access and exit of persons and vehicles from premises

CPPSEC2110 – Monitor and control individual and crowd behavior to maintain security

CPPSEC2111 – Apply security procedures to manage intoxicated persons

CPPSEC2112 – Apply security procedures to remove persons from premises

CPPSEC2113 – Escort and protect persons and valuables

HLTAID003 – Provide first aid

Work Opportunities with the Certificate II in Security Operations

Security officers often work in a team environment under supervision, or they can work alone.

The security industry offers opportunities in a variety of roles for graduates of Certificate II in Security Operations. Apart from guarding premises, there is crowd control at events and licensed venues. In large shopping malls, there is a need for retail loss prevention. Your training in the ‘basic screening of people and personal effects’ unit applies to in-demand casual roles such as checking bags at football matches. Certificate II in Security Operations is also a requirement for screening passengers at airports. This course can open up opportunities and has been a life-changing experience for a lot of our graduates.

Practical Skills

Our training is designed to give you the job-ready skills employers require.

Our course includes:

  • Security training materials
  • Using security industry equipment such as radios and hand-wand scanners
  • Employment advice and job referral support

How long does it take to do Certificate II in Security Operations?

The security operations course is face-to-face full-time classroom training that runs for six days. You start on a Friday and finish the following Friday. The days run from 8.45 am to 4.30 pm with breaks and lunch.

There are both practical and take-home written assessment activities such as writing incident reports and statements.

How much does the security course cost?

CPP20218 Certificate in Security Operations is offered by National Training College for only $885.

So start your career in security with our fully qualified and experienced trainers. It’s affordable and will set you on the right path. For more information, don’t hesitate to contact us on (08) 83175113.