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Course Name
CPP20218 Certificate II in Security Operations

Course Cost

Course Code

Course Provider
National Training College (RTO 45654 | CRICOS 03884A)

Is the course accredited?

Course length
6 Days

CRICOS Provider
Yes – International Students Accepted


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CPP20218 Certificate II in Security Operations

Security Guard & Crowd Controller

The CPP20218 Certificate II in Security Operations qualification provides you with the skills and accreditation you need to work in the security industry as a non-armed security guard or crowd controller. It will give you the skills to manage the security and safety of others in a variety of circumstances, including guarding and patrolling a privately owned property. You’ll also be qualified to provide security at a licenced venue, including tasks such as screening customers on entry, monitoring the behaviour of patrons, and escorting people off the premises when required.

In addition, the Certificate II in Security Operations serves as a gateway to further training for more specialised professional security roles, such as:

  • Armed guard
  • Cash-in-transit
  • Close personal protection
  • Operations in control rooms
  • Handling guard dogs

National Training College’s CPP20218 Certificate II in Security Operations is accredited throughout Australia. However, licensing requirements vary from state to state, so it’s always worth checking your region’s local security licensing regulations. For more details, you can contact us.

Entry Requirements & Eligibility for Certificate II in Security operations

The CPP20218 Certificate II has no formal entry requirements other than being at least 18 years of age and having a competent grasp of basic literacy and numeracy.

You also need to be eligible to hold a Security Provider’s Licence in the region where you wish to work. This requires that you have not been convicted of any disqualifying offences over the last ten years.

Requirements for International Students

National Training College is a recognised CRICOS provider. This means any international students who are competent with English and hold the appropriate visas can participate in our Security Operations training, provided they meet the following criteria:

To participate in Security Training with National Training College, a student must pass our language, literacy and numeracy (LLN) assessment – although English Language Tests and Evidence Exemptions do apply.

Units of Competency

The physical fitness requirements of Certificate II in Security Operations training are not overly demanding. The course focuses on techniques and strategies that favour communication over confrontation. However, there are some physical requirements that you’ll need to be capable of. Most notably, for the first aid component of the training, you’ll need to be able to kneel and provide CPR to a training manikin for at least two full minutes.

If you have a disability or some other factor that limits your ability to do this, you’ll need to contact us to discuss your specific needs and what options you have available.

The CPP20218 Certificate II in Security Operations course is quite comprehensive and covers 14 separate units of competency within one course. These units are:

  • CPPSEC2101 – Apply effective communication skills to maintain security
  • CPPSEC2102 – Apply legal and procedural requirements to work effectively within a security team
  • CPPSEC2103 – Apply WHS, emergency response and evacuation procedures to maintain security
  • CPPSEC2104 – Apply risk assessment to select and carry out response to security risk situations
  • CPPSEC2105 – Provide quality services to a range of security clients
  • CPPSEC2106 – Protect self and others using basic defensive techniques
  • CPPSEC2107 – Patrol premises to monitor property and maintain security
  • CPPSEC2108 – Screen people, personal effects and items to maintain security
  • CPPSEC2109 – Monitor and control access and exit of persons and vehicles from premises
  • CPPSEC2110 – Monitor and control individual and crowd behaviour to maintain security
  • CPPSEC2111 – Apply security procedures to manage intoxicated persons
  • CPPSEC2112 – Apply security procedures to remove persons from premises
  • CPPSEC2113 – Escort and protect persons and valuables
  • HLTAID011 – Provide first aid

Work Opportunities with the Certificate II in Security Operations

Security officers may be required to operate alone or as part of a supervised team.

The Certificate II in Security Operations provides various employment opportunities within the security industry. Some of the roles on offer include:

  • Acting as a guard for a business or other private property
  • Crowd control at licenced venues and large events
  • Preventing theft of merchandise for retail businesses
  • Checking bags at concerts and sporting events
  • Screening passengers at airports

The opportunities offered by this course – both for immediate employment and for ongoing specialist training within the security field – can be genuinely life-changing.

Practical Skills

National Training College’s Security Operations training is designed to provide the practical skills and knowledge to make you job-ready for a role in the security industry. The course provides:

  • Security training equipment and resources
  • Training with standard equipment used in the security industry – such as radios and handheld scanners
  • Advice, support, and job referral for finding employment in the security industry.

How long does it take to do Certificate II in Security Operations?

The CPP20218 Certificate II in Security Operations course is a comprehensive course incorporating many training modules. The course runs for six days and takes place as a series of full-day, face-to-face training seminars. Each day runs from 8:45am to 4:30pm, and the course normally runs from the Friday to the following Friday – excluding weekends. Participants are advised to arrive 15-30 minutes early, as the doors will generally be sealed shut at exactly 8:45am.

The course incorporates both practical, hands-on skills training and take-home written assessments such as written incident reports and statements.

How much does the security course cost?

The full cost for the CPP20218 Certificate II in Security Operations course is only $895. This includes all training, equipment, and resources provided.

Why not start your security career by working with our highly experienced and fully qualified trainers? It’s affordable, and in just two weeks, you can be on the path to a full-time role in the security industry.

If you have questions or need more information, please don’t hesitate to contact us by email or phone – (08) 8317 5113.