CPP20218 CERTIFICATE II IN SECURITY OPERATIONS
DURATION
This is a blended delivery course with self-paced online exams and one (1) week (5 days) practical face to face classes.
PRICE
- $599- all costs included
COURSE OVERVIEW
This qualification reflects the role of a security officer, responsible for maintaining safety and security by patrolling, protecting or guarding property while unarmed, and screening entry, monitoring behaviour and removing persons from premises.
Completion of this course unlocks your ability to gain employment as a crowd controller or unarmed guard in the private security sector, including crowd control, mobile patrols, hotel security, shopping centre security, festival security, concierge duties, festival, pub and club security, and more.
If you are looking to apply for a security licence, this course is the first step you must take. This qualification is intended to align with the following occupational licencing outcomes:
- Security Officer – Crowd Controller
- Security Officer – Unarmed Guard
DELIVERY
This course has a blended delivery mode of online and face-to-face, with the face-to-face component of the course being delivered over a five consecutive day workshop, from 9:00 am to 5:00 pm each day. The five day workshop consists of practical sessions delivered by an experienced security professional in the following conditions:
- An Classroom Based Learning
- An exciting environment where you will learn invaluable skills such as defensive tactics, conflict negotiation, crowd control, and more
As part of the online component of the course, online assessment activities must be completed prior to commencing the face-to-face component of the course. The online assessment activities consists of:
- Interactive learning modules
- Multiple choice questions
- Reading materials
Please note: if you currently hold a current HLTAID011 Provide First Aid certificate and can provide evidence, your attendance is only required in five out of six of the scheduled days.
LOCATIONS
Skills Training College’s training courses are taught at the following locations:
South Australia:
- Level 2-45 Grenfell Street, Adelaide, SA, 5000
- 6/89 John Street, Salisbury, South Australia, SA 5108
- Unit 3, 368 Main South Road, Morphett Vale, SA, Australia, 5162
Queensland:
- Unit 6, 9 Frinton Street, Southport QLD 4215, Australia
- Level 7, 217 George Street, CNR Queen and George Streets, Brisbane City, QLD 4000
Please call us for other training delivery sites available and discuss training options and locations that fit your schedule.
Course Calendar
Book your course online below or call us today for more information.
Course Details
Pre-Requisites and Entry requirements
There are no formal pre-requisites or entry requirements for enrolling into this course. However, you must be eligible to apply for a security licence which means you must not have been convicted of a disqualifying offence in the past 10 years, where a conviction was recorded.
Minimum Age:
The minimum age at commencement of this course is 18 years of age.
Language, Learning & Numeracy
Students will need to have an appropriate level of written and spoken English as well as numeracy skills suitable for employment within the private security industry. At your pre-training review, you will be provided with an LLN Assessment to determine if you have a sufficient level of literacy and numeracy in order to undertake this course.
Physical requirements:
Students should be physically fit with good vision and hearing, and the ability to respond quickly to cues. You will need to be able to stand on your feet for extended periods of time – sometimes many hours – and be able to perform a range of physical tasks every day.
Pathways
We recommend giving yourself the best chance of finding employment by adding qualifications to the Certificate II in Security Operations. Qualifications may include:
-
AVI20118 Certificate II in Transport Security Protection
-
Firearms and Defensive Tactics for the Security Industry – QLD only
-
Industry Skill Sets – Bodyguard, Cash-in-Transit, Batons and Handcuffs – QLD only
-
CPP30619 Certificate III in Investigative Services
-
Responsible Service of Alcohol (required for crowd controllers) – Available in QLD only
-
OHS White Card (required for a number of static guard positions) – Available in QLD only
Completion of the CPP20218 Certificate II in Security Operations can unlock the following more specialised avenues of security training*:
- CPP31318 Certificate III in Security Operations
- CPP31418 Certificate III in Close Protection Operations
- Cash in Transit
- Security K9 Handler Course
- CPP20319 Certificate II in Technical Security
- CPP30519 Certificate III in Technical Security
- CPP41519 Certificate IV in Security and Risk Management
In addition, the CPP20218 Certificate II in Security Operations provides a pathway to further learning and work in various security roles and settings including, but not limited to:
- Acting as a guard for a business or other private property
- Crowd control at licenced venues and large events
- Preventing theft of merchandise for retail businesses
- Checking bags at concerts and sporting events
- Screening passengers at airports
The opportunities offered by this course – both for immediate employment and for ongoing specialist training within the security field – can be genuinely life-changing.
* Please take note that these training modules are not yet available through Skills Training College as accredited training courses.
Units of Competency
In this course, there are 14 core modules you must complete to receive your certificate.
- CPPSEC2101 Apply effective communication skills to maintain security
- CPPSEC2102 Apply legal and procedural requirements to work effectively within a security team
- CPPSEC2103 Apply WHS, emergency response and evacuation procedures to maintain security
- CPPSEC2104 Apply risk assessment to select and carry out response to security risk situations
- CPPSEC2105 Provide quality services to a range of security clients
- CPPSEC2106 Protect self and others using basic defensive techniques
- CPPSEC2107 Patrol premises to monitor property and maintain security
- CPPSEC2108 Screen people, personal effects and items to maintain security
- CPPSEC2108 Screen people, personal effects and items to maintain security
- CPPSEC2109 Monitor and control access and exit of persons and vehicles from premises
- CPPSEC2110 Monitor and control individual and crowd behaviour to maintain security
- CPPSEC2111 Apply security procedures to manage intoxicated persons
- CPPSEC2112 Apply security procedures to remove persons from premises
- CPPSEC2113 Escort and protect persons and valuables
- HLTAID011 Provide First Aid
Licensing Information - South Australia
South Australia
Please click here for information about licensing requirements for South Australia.
As noted above, if you wish to gain employment at a licenced premises, you will need to complete one additional unit of training.
When competent you can apply to the Commissioner of Liquor and Gambling for additional licensing.
The old CPP20212 Certificate II in Security Operations qualifications will not be accepted for new licences after 1 August 2020.
This Security certificate course meets the Consumer and Business Service (CBS) licensing requirements for the following:
Upon successful completion of this qualification, you will have the competencies necessary to apply to South Australia Consumer Business Services, CBS Police Licensing and Regulation Division for a Private Security Individual Licence for the categories of Crowd Controller, Security Guard (Unarmed Guard), Control Room Operator.
Licensing Information - Australia Wide
Queensland
Successful participants will be eligible to apply to the Office of Fair Trading for a Class 1 Security Providers Licence with the licence functions:
-
Security Officer (Unarmed)
-
Monitoring (Monitoring no longer requires additional training in order to be added as a function to your security licence).
-
Crowd Controller
After completing your course, your QLD Security Providers Licence application will be processed by the Office of Fair Trading.
Please note: You will incur additional fees from the Office of Fair Trading for your licence application, criminal history check and fingerprinting. These fees are not included in the course fee.
In Queensland, licensed Crowd Controllers and Bodyguards are required to undergo refresher training every three years.
View the licensing website for more information.
Northern Territory
The Northern Territory Government Website has more information about licensing in the Northern Territory.
You must complete an NT Police fingerprint check for the purpose of security through SAFE NT.
Tasmania
Click here for information about licensing requirements in Tasmania.
New South Wales
You can view more about security licensing on the NSW SLED website here.
Victoria
Upon completion of your training course You will need to do a National Police Check which requires the taking of your fingerprints.
More about Victoria’s security licence requirements here.
Western Australia
We ensure our students have the knowledge and skills to not only be confident in their chosen job but also to pass the WA Police examination to get licensed in WA.
Review the steps to obtain your security licence in WA here.
Cancellation and Rescheduling Fees
Cancellation fee: $100
Less than 2 days before your course date: No Refund
Non-attendance, non-full disclosure of information, late arrival or insufficient ID on the course date: No Refund
Reschedule/Cancellation fee: $50